Thank you for choosing NQ Shield.

What Anti-virus services are included?
NQ Shield includes the world’s most powerful “Cloud + Client” twin-engine scanning, which is faster and more accurate at identifying and resolving threats from viruses and malicious programs. It offers three modes including fast scan, full scan and self-defined scan, as well as real-time protection and malicious website blocking to safeguard your mobile security.

How to use Fast Scan?
Click 'Fast Scan' in the home page to start fast scan. After scanning, you can perform operations such as removing threats or uninstalling apps at the Scan Result page.

How to use Full Scan and Customized Scan? How to close Real-time Protection?
Click the button beside 'Fast Scan' and operate on the new page.

What’s the virus database update for?
Virus database update can effectively enhance your protection against threats. You can select “Virus Database” in the main interface and, if you do not have the latest virus database, it is recommended that you update immediately.

What is Account Protection for?
Account protection will protect your accounts from theft, including accounts of your frequently used apps such as Facebook, Twitter and MSN messenger.

What is Privacy Advisor for?
Privacy Advisor has three main features; Private Space, Anti-eavesdropping, and Privacy Report. Private Space keeps call and SMS between you and Private Contacts encrypted and hidden. Anti-eavesdropping protects your calls from eavesdropping. Privacy Report gives a comprehensive report of what apps have permissions to the various areas of your device, allowing you to uninstall them if deemed necessary.

How to use traffic monitor?
The traffic monitor is activated by default. The app will summarize your total amount of traffic, give you a prompt with a traffic bar when traffic occurs, and tell you the traffic statistics for the current month.
To close the traffic monitor, click the gear icon on the right of “traffic statistics in the current month” to enter into the traffic monitor settings interface, and select “off”.

What is Traffic Bar? How do I close it?
When there are apps connecting to the internet, a traffic bar will appear, in which is displayed the current internet speed. When no apps are connecting the internet, the traffic bar will not appear. If you want to disable it, click the traffic bar and then cross beside it, or close it in traffic settings.

What is Network Firewall?
Users of devices with root accessibility can use Network Firewall to control apps' network connections. Users can click the icons to allow or disallow connection to internet of apps either via WiFi or network data.

How to use Anti-theft?
Before activating the anti-lost feature, you have to set the Anti-lost password and the Reporting Number.
The following features are available by sending SMS command or log on to i.nq.com:
Remote locate – you can find the location of your phone through the GPS and base-station triangulation technology of NQ Anti-lost;
Sound off alarm – you can send Alarm command to your phone remotely to spot the thief;
Remote lock – you can lock your phone remotely to prevent illegitimate use;
Destroy privacy – if your phone is lost, you can destroy all privacy data in it remotely (including Contacts, messages, photos, videos, etc).

What does System Optimization do?
Single-key optimization can be used to close processes running in the background to free up memory and solve problems such as slow reaction and crash.
Application manager shows all apps (including system apps) that have been installed on your phone. You can click an app to view its details such as security level, function description, comments and ratings from other users, and access rights of the app; you may also uninstall or comment/rate the app.

How to Backup Contacts?
With the “Contacts backup” feature, you can back up the Contacts in SIM card to the server or to the memory card so that you can restore them easily on other phones.
To back up the Contacts to the server or restore your contacts from the server to your phone, you need to create a NQ account first; if you already have an account, log on directly and click “Contacts backup/restore” to start to backup or restore.
If you need to back up your contacts to SD Card or restore your contacts from SD Card to your phone, click the Menu button in the main interface of “Contacts backup”, and then click “Backup to SD Card” or “Restore from SD Card” to start to backup or restore.

How to view logs?
Click Menu in the main interface, and select “Log” to open the interface of detailed logs.

How to give feedback?
Click Menu, and select “Feedback”.

How to turn off the icon on the status bar?
In the main page, click "menu", select "Settings" and switch off "Icon on status bar".

What is "ROM app manager"?
ROM app manager is available for devices that have been rooted. You can scan ROM programs to clear viruses and dangerous programs in ROM presets, or delete unwanted preset programs.

What is the NQ Shield Widget for?
The NQ Shield widget can be added to your desktop. It conveniently available for one touch optimization, checking apps that connect to the internet, and also switching on/off Wi-Fi, silent mode and flight mode.

How to add the Widget?
To add a widget, follow the steps below:
a) Press and hold an empty space on the desktop for about 2 seconds
b) Click on "Widget"
c) Select "NQ Enterprise Shield" to complete adding widget